Privacy Policy

Last updated: 1st October, 2024

At Anna Young Pilates (the “Company”, “we”, “us”, or “our”), accessible from https://annayoungpilates.co.uk, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about this policy or your personal data, please contact us at info@annayoungpilates.co.uk

1. Information We Collect

When you contact us through our website, we collect personal data that you voluntarily provide to us. The types of personal data we may collect include:

  • Contact Information: Name, email address, phone number, and other contact details provided through the contact form on our website.
  • Booking Information: Any information you provide relevant to booking pilates sessions.

We do not collect any sensitive personal data such as health information, unless it is directly provided in the contact form, which you choose to share.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To arrange bookings: We use the contact details you provide to schedule and manage your bookings for pilates sessions.
  • To communicate with you: We may contact you to confirm or discuss your booking, provide updates on session times, or share information relevant to your inquiries.
  • To improve our services: We may use your data to help improve the experience of our website and services.

3. Legal Basis for Processing Personal Data

In accordance with the General Data Protection Regulation (GDPR), we rely on the following lawful bases for processing your data:

  • Consent: You provide your consent when you submit your information through our contact form for the purposes of arranging a booking.
  • Performance of a Contract: Your information is necessary to fulfill the service you have requested (e.g., booking pilates sessions).

4. Data Sharing

We do not share, sell, or trade your personal data with third parties unless explicitly necessary to provide the services you have requested. We may share your data with trusted third-party service providers who assist us in managing the website or bookings, under strict contractual obligations to protect your privacy.

5. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet-based data transmission can be guaranteed to be 100% secure, so while we strive to protect your personal data, we cannot ensure absolute security.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. If you wish to request deletion of your data, you can contact us directly at info@annayoungpilates.co.uk

7. Your Data Protection Rights

Under the GDPR, you have several rights regarding your personal data, including:

  • Access: You can request to see what personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate data.
  • Deletion: You can request that we delete your personal data, where applicable.
  • Restriction: You can ask us to restrict the processing of your data.
  • Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your data where we are relying on legitimate interests.

To exercise any of these rights, please contact us at info@annayoungpilates.co.uk

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including Google Analytics, via the SiteKit plugin on WordPress.com, to enhance your experience and analyse how our website is used. Cookies are small text files that are stored on your device when you visit websites.

For more detailed information about the cookies we use, their purpose, and how you can manage your cookie preferences, please refer to our Cookie Policy. This Cookie Policy includes a full list of cookies in use, which you can also manage via our Cookie Consent Management Tool provided by CookieYes.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or contacting you directly. Please review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@annayoungpilates.co.uk